Q: When will I receive my order?
A: The processing time for each item is mentioned on its product page.
📌 Example: If you order three products and one takes 5 days to process, the whole order will be dispatched after 5 days. Delivery within the U.S. usually takes 4–7 business days (excluding weekends).
Q: How do I care for my purchase?
A: We recommend dry cleaning all embellished garments. For cotton or digital prints, please use cold water and avoid machine washing to preserve quality.
❗ Order Modifications & Cancellations
Q: I placed an order but want to cancel. What should I do?
A: Please email us at info@mayrake.com within 24 hours of placing your order, along with your order number.
🚫 Note: Ready to Ship items cannot be cancelled once the order is confirmed, as they are sent to our dispatch team immediately
Q: I forgot to add something or entered the wrong shipping info. Can I edit my order?
A: Yes, please email us at info@mayrake.com as soon as possible with your order number.
We can make changes only if your order has not been processed or dispatched.
Q: Why must I cancel within 24 hours of order placement?
A: We begin preparing your order immediately — including customization, stitching, and packaging. To avoid delays and ensure a smooth experience, cancellation requests must be made within 24 hours of placing your order.
Q: Can I use more than one coupon or promo code on a single purchase?
A: Sorry, only one coupon code can be applied per order.
Need Help?
📩 Email: info@mayrake.com
📞 Support: +91 9752754702 (India), +1 404 956 3588 (USA)